prettylittlehead

don't worry.

Dear Guy I Was Dating...

Hi! How've you been? Actually, you know, I honestly don't care that much besides, I feel pretty caught up on what's happening in your life vis-a-vis twitter and just the usual idle gossip at the internet nerd bars, and then there was that time I actually ran into you at an Internet nerd bar, so I think we can just consider each other caught up, right? You told me how your business is doing using some completely abstract (at least to me) employee/growth metric, and I generally evaded all questions about my professional status. It reminded me of when we were together, actually. Good times.

So, hey, look, I just saw Inception and it sort of made me think of you. Actually it made me think of this thing I experienced when we were first getting together. You might not really remember this story, because you were asleep at the time. But you probably remember that, as usual, I was awake before you, and that I kept getting in and out of bed for some reason, and that this would turn out to be pretty normal. Except, and you couldn't know this because I basically never told you what was going on in my life or my head, that morning was very different from all the subsequent mornings.

I woke up that morning not because the alarm went off or I was stressed out about something, which was usually why I was awake before you, that and the mini blinds in your bedroom do not keep out any sunlight, so it's pretty much up with the dawn at your place, but anyway.

What woke me up was a woman's voice. She had a funny almost-accent, one of those inflections and styles of speech you hear out west sometimes, basically signifying she wasn't very educated, but was pretty chatty, and full of "character". Yes, local color, she was, though where she was talking from I couldn't place at first.

She was talking about this old man who'd come into her store and bought a t-shirt. She wasn't really talking to me, but I could tell she wouldn't shut about the old man until I got up and wrote down everything she was saying. So after several painful attempts to silence this woman, I gave up. I got out of the bed and went to the other room and I wrote it all down. She could have gone on for pages the way she described every detail of the old guy. I cut her off at two, I needed to figure out what to do about you, asleep there in my bed, and my writing class that was a few hours away, and my hangover. Two pages would just have to do.

Later she started talking again, and I realized what was happening. A story was developing, and she was the pushiest character and she wouldn't shut up, not until I did something with what she was saying. I didn't tell you this, but that woman in my head, chattering away so early that February morning, begat several other characters, a town, and a plot. It became a short story, and my writing classmates and my friend that doesn't offer praise for short fiction, all say it should be a novel. So that is one thing I've been doing lately, procrastinating writing a novel.

So what's this all got to do with Inception? Well, it's simple: that morning I had a real idea, and it's been growing, and it can be pretty consuming, and the thing about an idea is that having one can be a lot like going insane.

Cheers, Farrah

Posted July 17, 2010

Discovery for the sake of sharing

Just saw this entry over at Laughing Squid: 13 Year-Old Jimmy Page on the BBC Show All Your Own in 1957.

Go to this link, watch the YouTube video (a clip from this performance made it into the documentary It Might Get Loud). You'll notice a few things about young Jimmy Page and his skiffle buddies:

1. Most of them want to be scientific researchers. Jimmy wants to research germs and cancer. The drummer wants to research bigger biological entities not to make anything, he emphatically explains, but simply for discovery's own sake and because sharing what he discovers can be used by others to make new things. Wonderful. Then the other guitar player says he wants to be a research physicist and study electricity because it is "the lifeblood of the country now." It's amazing to see how inspired by technology, science and the simple concepts of discovery and understanding these kids were.

2. The bass player and the guitar player build things! The bass player made his own bass, and wanted to make a bigger and better one after all he'd learned in the process of making the one we see him play. The guitar player is making a balalaika. Goodness. Meanwhile young James Page is taking lessons and playing serious, non-skiffle music, and the drummer doesn't smile while he plays ... Because they all take the craft of musicianship incredibly seriously and recognize and embrace the complexity of it.

3. Watch Jimmy Page boogie down. He's not just performing, he's feeling it all. Truly beautiful stuff.

Posted July 8, 2010

Padded Cell Delusions: Part 1

Tonight I momentarily considered setting up on formspring.me, then realized hearsay is so much, well, funner.

Also, there's this:

Image

ZOMG what am I doing?? (yikes @urlesque!)

Find out here: http://www.urlesque.com/2010/06/24/favorite-meme-internet-celebs/

Posted July 1, 2010

These Kids Today - Are They Alright?

I've already said this, but I like to repeat myself:  the joy I experience hating the New York Times every weekend is immeasurable.  This past weekend was no exception.

I realize that sometimes what I'm hating are the people quoted in articles; that sometimes I'm hating that the front page has no relationship to the Week in Review; that it can not be read as a single text.  And I realize these things are not worth hating on the Times, and that it could be seen as a misapprehension of what a newspaper is.

I also realize that in an error of embedded links, I find assertions without evidence to be absolutely maddening.  I read the Times and in my head, slam my hand down on the table and rise to object, "Assuming facts not in evidence!"  Without the footnotes of embedded links, the reference to facts reported or otherwise documented elsewhere, I question the veracity of the entire piece, and frankly, question the professionalism of both the reporter and the editor.  Mostly I blame the editors.  They should know better.

What I'm saying is, if I can read your piece and think, "Says who?" you haven't done all the work.

The Sunday Styles section is not really the place to go for hard-nosed reporting.  But a piece entitled "From Students, Less Kindness for Strangers" stood out.  This was the piece that succeeded in setting me on a rant over brunch in Cobble Hill.  You, dear reader, get to read the product of this rant.

The focus of the piece is the results of survey research, in which college students respond to attitudinal statements like:

“I often have tender, concerned feelings for people less fortunate than me” and “I sometimes try to understand my friends better by imagining how things look from their perspective.”

One assumes that these statements are not set up solely for 'agree/disagree' responses; I would guess that these are scaled responses (strongly agree, somewhat agree, etc.).  These statements are used to construct a measurement of empathy.  The results are in: empathy is in precipitous decline.  Fair enough - seems likely, and is easy enough to witness, especially among those in or just out of college.  What it doesn't address is whether empathy is a state of being or a skill set acquired with experience.  The piece suggests that this is How People Are now, or at least doesn't stop the reader from concluding that empathy is going the way of the Dodo.

The research is not longitudinal in the sense that it follows the sample as they mature and move through life.  It doesn't ask these college students these questions over the course of their lifetimes.  It asks these questions of a new sample of college students each year. So we don't know whether they ever learn empathy or become more empathetic.  And the article doesn't address that at all.

It also doesn't dig much into why college kids' empathy is declining though it flippantly offers an explanation that we can all nod our heads at - and here, then, is the passage that troubled me most:

"Previous studies have documented an increasing narcissism among college students since the late 1980s. And Americans in general perceive decreases in other people's kindness and helpfulness.
"What happened?... [T]he authors speculate a millenial mixture of video games, social media, reality TV and hyper-competition have left young people self-involved, shallow and unfettered in their individualism and ambition.
"The implications are hardly superficial.  Low empathy is associated with criminal behavior, violence, sexual offenses, aggression when drunk and other antisocial behavior..."

Ah yes, the "that infernal rock and roll music" doctrine of Why These Kids Today Are Doomed. Pardon, for a moment my lawyer's mind here:

  • The author of this piece does not establish narcissism as the opposite of empathy.  Do these studies measure narcissism or empathy?  Lack of concern for some others does not necessarily equal overweening self-regard, manipulativeness, or an absolute inability to care for anyone else.
  • The perception of kindness and helpfulness suggests a basis in behavior, not attitudes.  These are learned or taught behaviors; picking up litter, holding the door, offering to help someone carry something, offering to help in general - these are socialized behaviors.  I could feel terribly sorry for that lady who missed the curb and fell down in front of my gym, and I could help her up.  One does not necessarily follow from the other; and the action is not actually dependent upon the emotion.  Perhaps I want to be admired (the goal of the narcissist) so I swoop in as the knight in shining armor.  I don't have to care at all about this woman, take her perspective or feel her pain.  I just have to look good helping her up.  Alternatively, I can see her fall and not help her because I am embarrassed for her and think she will not want or accept my help because this will only compound her indignity.  I act this way because I do not know how to offer to help her up - that solidarity in the recovery overwhelms the pity and embarrassment of the fall. [Personal aside, a woman with a walker fell the other morning in front of my gym.  I asked if she was okay, and offered to help her up; seeing me make this offer, two men swooped in to help her up.  Kindness and helpfulness are contagious.]
  • And the phrase "is associated" - let's try to remember, shall we, that correlation is not causation.  Maybe it doesn't matter but for the purposes of this article the author should be more cautious in suggesting that selfish 19 year olds (really, is there any other kind?) are going to go on a crime spree.

Okay then, now let's move on to my cultural observer's mind:

Video games

It's incredibly easy to blame video games - when most people picture video games, they imagine guns, babes, zombies, bombs.  They picture First Person Shooters and games like Grand Theft Auto that - they feel - elevate the criminal.  But these are not the only video games that are made or played.  I remember watching my brother play Goldeneye and then play The Legend of Zelda.  Goldeneye would leave him stressed out and aggressive - he was working very hard to kill or be killed.  Zelda would calm him - he was trying to solve puzzles and save the Princess.  Goldeneye is a FPS; Zelda is third person - we observe Link rather than embodying him. The point is - not all games are the same.  The narratives are different, the goals vary, our perspective taking and presence varies within the game.  

There is not nearly enough research on the positive effects of prosocial or problem-solving or casual games, but there is enough to suggest that positive games can have positive influence on empathy.  Even within FPS games with female heroines (regardless of their hypersexualized forms), there is some thinking to suggest that male players of female avatars experience empathy for their character; borrowing from the Final Girl theory of slasher movies, some have argued that players submit to and feel care, sympathy and yes, empathy for their female shooter (this theory is troublesome insofar as we think masochism is somehow 'better' than sadism, but hey - all I'm saying is there are many views about the social benefits of gaming).

Social media

How social media - I mean, it's called 'social' for a reason - would diminish empathy isn't argued here.  It's simply laid out as a likely culprit.  But streaming around the internets the other day was a refutation of the implied notion that social media is somehow a contradiction in terms - social networks, and the social media platforms that support communication amongst these social networks, actually increase our oxytocin levels. Oxytocin is the hormone nursing mothers release during breast feeding; it fosters social recognition, bonding, generosity and trust (while there is a relationship to sexual arousal as well, it's less the 'pleasure chemical' and more the 'nurturing chemical').  According to Mary Roach's book, Bonk, this is a chemical we release when we pet our dogs; it is also a chemical that dogs release when they're being petted - an apt symbol of the mutually beneficial relationship.

So what do they mean when they toss social media out there?  Do they mean sexting and cyber-bullying? While this is prevalent and clearly has dangerous effects, it is not the sum total of social behavior online.  In fact, one might argue that cyber-bullies are using social platforms for antisocial behavior - and again, there should be some care taken to distinguish between 'social media' and the messages transmitted within it.  

Oh also, simple rule of thumb: Be nice, or leave (hat tip: Faris Yakob).  And if you are looking for resources to combat sexting and cyber-bullying, look no further than MTV's A Thin Line campaign (hat tip: Jason Rzepka, who I saw present this at the #promise event at IWNY).

Reality TV

Now this one actually may have some merit.  "Humilitainment" is a key motivator of reality TV viewers - we aren't voyeurs, we want to feel we are superior to the people on the screen, and we want to see our revenge fantasies played out - in other words, we seek self-importance and vindication. I watch a lot of crap television and love a horror movie, but I have never been able to handle reality TV - it is completely ridiculous, and yet it is too true to life, the worst bits, the parts of high school you'd sooner forget.  It's not nice.  I'd rather shoot zombies.

But I think this goes towards something more significant in the cultivation of empathy: experience. Let's be clear, the respondents in this study are kids in college, so there is a certain measure of privilege baked in, based merely on the measure that they are able to afford college (or qualify for loans or scholarships) and that there was a social expectation of higher education in their family or community.  So, how many have personally experienced embarrassment, failure, loss or injury?  How many have benefited from charity, participated in good works for reasons other than resume building, or come to someone's rescue or aid?  Even if they have had these experiences, do they have the proper context for them?  Has anyone impressed upon them the need for gratitude, or are they immersed in the sense of entitlement?

Hyper competition

This one, I confess, made me laugh.  Yes, I laughed - the cold, hard, bitter laugh of someone who actually, you know, competed for stuff.  I absolutely must relate an anecdote:  A few years ago, I led an internal workshop teaching my colleagues about how advertising agencies in the US evolved, how they work, and how they make ads.  Towards the end of the workshop series, I challenged the participants to learn how ads get made first-hand - I had them form teams, write creative briefs and develop ads.  For the final session, we would have a party, and a few of the partners would select the winning campaign.  In the end, we chose the winner - they had a smart creative idea, and an impressive media idea. We gave them a trophy - the rear end of a horse.  The award, we thought, would rotate year to year as we repeated the workshop for new folks and evolved it to better our approach to testing ads.

None of the participants had the guts to complain directly to me, but they did complain to their managers:  they thought it was unfair to have a winner.  Hadn't they all participated?  Hadn't they all completed the assignment?  Weren't they all smart and creative?

I was, I'll admit, stunned.  All those things were true, but this was a contest! A contest, by definition, has a winner and a loser. But we never did hold that workshop again.

So, where, I have to wonder, does this "hyper competition" come from?  Kids (and more accurately, their parents) complain, even sue, when they make poor marks. Schools game the system to make their grads look better or smarter.  In fact, in the same Sunday Times that inspired this absurd rant on empathy, there was an article about a high school declining to select a single valedictorian, instead anointing 30 kids with the title.  The hidden theme here was that choosing among them would be hard; one assumes that school administrators also wanted to skip the parental and student outrage over making such a choice.  But the most ridiculous, naive comment from the piece was this:

"When did we start saying that we should limit the honors so only one person gets the glory?" asked Joe Prisinzano, the Jericho principal.

Um, I think the answer to that is ALWAYS. When you do something as a team, you can share glory as a team. Everybody on the winning team gets a ring at the Super Bowl, sure.  But they also anoint a MVP - most valuable player.  The team was good, sure, but this guy - this guy was amazing.

In this context, let's remember: your high school transcript is yours.  It reflects the work you did - your homework, your test scores, your participation, your activities, your achievement.  Sometimes you get screwed when your team-mates on a particular assignment don't pull their weight; sometimes you get to coast because someone else is doing all the work.  But honors are supposed to be about getting the glory - that's why they are called honors.  No one else can take that test for you, or get that SAT score... When you get a ribbon for participation, and are shielded from the revelation that because you didn't "win" you therefore "lost", it is hard to be empathetic towards someone who has failed.  You don't know what it's like, you can't take their perspective.

A personal anecdote:  I lost a spelling bee once.  The word was "beautician."  I was so confident I knew how to spell it that I sped through it and dropped a letter. I lost. I was very sad about it, at 8 years old. My mother was sympathetic, my father brought home balloons and a pin that read, "I'm entitled to be grumpy."  That was where the entitlement ended - I wasn't entitled to a conciliatory trophy, or a rematch, only entitled to be disappointed that I hadn't won.  This is where empathy begins, and perhaps gives us a signal about where the lack of empathy comes from.

L'ENVOI 

I used to work for an agency that believes in failing harder.  In fact, the future of technology, media, our culture, is about a fearlessness towards the blank page and the rough draft, of prototyping.  Fearlessness comes from the acceptance that you might fail, but the belief that you might succeed, and the willingness to take the risk. 

There is an adage in innovation - "Fail often to succeed sooner."  Not only do we have less empathy without experience - and experiencing failure - but we have fewer good, breakthrough, useful ideas.  We can't totally blame kids for this - they'll gain experience eventually.  But we should be looking for ways to teach our kids to fail harder, fail better, to take risks and learn from them, and to take perspectives that are not their own.

I think what I just described is called "learning."

Now please, NYT and University of Michigan academics - do better next time.

Posted June 29, 2010

I wish I had a turtle and that there were no wars

Photo
[my favorite wish: I wish I had a turtle and there were no wars]

Yesterday brought the reception and opening of the new Rivane Neuenschwander exhibit, "A Day Like Any Other" at the New Museum.  My friend Kyle invited me to the reception, and as usual we ranged over a broad array of topics - time, semiotics, narrative, desire.  And Neuenschwander similarly ranged over topics: time, memory, freedom and confinement, enclosure and danger, paranoia and vindication.  She did something extra though - something that permeated each of her pieces and really spoke to me - each piece, even if melancholy or fearful, had an element of play embedded in the experience.  At the end of the night, I felt like skipping down the Bowery, chanting "art and ideas! art and IDEAS! ART AND IDEAS!" like a little girl riling herself up for the circus.  It felt good.

The first piece we saw was "Rain Rains" - steel buckets suspended from the ceiling slowly drip water into steel buckets on the floor beneath.  Museum workers refill the dripping buckets every four hours.  This sets the stage for more contemplations on time passing, but also starts to hint at a cyclical philosophy of time; in this piece the same act is repeated, over and over, though at long enough intervals that the casual observer might miss the return.  To the person passing through, time is being counted, drip by drip, into infinity; to the Museum worker, time is resetting every 4 hours.

Next we watched several minutes of "The Tenant", a video of a soap bubble wafting through an abandoned (or under construction?) house.  This piece is apparently based on Roman Polanski's film of the same name.  Speaking of that, check out this trailer, from when a studio might actually want to overtly promote Polanski as the director of a film:

Getting back to our much less frightening soap bubble... As Kyle and I watched the bubble, it took on a sense of animus - we felt protective of the bubble, fearful for it, caught in suspense - what edge or surface might burst the bubble?  At one moment, I grimaced, and said, "Oh no! Hinges!" as if I could warn the bubble against going too close.  The camera follows the bubble quite closely for much of the film, so we never have the benefit of seeing more than the bubble 'sees' - we do not know what is around the corner, or up the stairs.  In some respects it reminded me of the first-person POV involved in many video games - so close in to our faces that the element of surprise can lift you off the ground.

"Involuntary Sculptures (Speech Acts)" is what it appears to be - "communally evolved sculptures made by customers during conversations at bars and restaurants near Neuenschwander’s home in Brazil".  Little pinwheels made of colorful straws, bits of paper rolled up into tiny joints, labels from bottles folded into origami shapes, or molded and folded into goblets.  This is the detritus of hands kept busy during conversation - the things our subconscious makes while we talk.  You find yourself wanting to know what the conversation was about.

"The Conversation", based on the 1974 Coppola movie, is an example of a game-like piece.  Neuenschwander hired a security company to install listening devices under carpeting and behind wallpaper tiles throughout a space; the artist and her team do not know where the bugs are, and have to search for them, scraping off wallpaper and tearing up carpet.  As they move through, discovering the bugs, they record the sounds they make.  The wallpaper scraping sounds are especially evocative - there is something of paranoia and even the franticness of the search that comes through in that sound.  You begin to imagine the paranoia taking hold - and wonder how the artist knew when to stop searching.  Was there an undiscovered bug?  Were we being surveilled?  Did it matter?

As a concept, I think I am most fascinated by "First Love" - a forensic artist sketches your first love based on your memories of him or her.  Inevitably, some new creature emerges - your memories have faded, been augmented, are fallible. You believe you have a clear image of this person, but you probably don't.  The pictures the sketch artist made hang on the wall behind him; an eager rememberer sits next to him, prompting with this or that detail - the way the eyes should squint slightly, or the shape of the bow of her lips.  What I wondered at was why all these portraits were of adults.  I would have gone much farther back, to my first crush, a 5 year old called Caleb Parker - who I remember with braces or a retainer (why so young?), red hair, freckles, blue eyes (or were they green?).  I think pushing the remembrance back to childhood, and seeing what we invent/remember would be incredibly revealing, and bittersweet.

"One Thousand and One Possible Nights" was also beautifully composed - hole punches of paper taken from <i>One Thousand and One Nights</i> and scattered across a black canvas to portray imagined night skies for each day of the exhibition; then framed and hung in monthly calendars.  Again, a rumination on the passing of time; again, a reflection of play - these are not the skies we will see (or could theoretically see, this is Manhattan after all - we don't see stars, which is why we get so excited for lightning bugs).  This is imagination, serendipity, pretend - an arbitrary marking of time, like deciding to call today Thursday and tomorrow Tuesday because what does it matter?  They're also very elegant.

There was a lot to see, but of course we can not ignore "I Wish Your Wish" - just there at the back of the main floor of the New Museum.  The picture up top is a shot of my favorite wish on the wall, and the title of this post, "I wish I had a turtle and that there were no wars."  The object of this 'game' is to take a ribbon, tie it around your wrist, and write your own wish, roll it up, and stick it back in the hole the wish you've taken came from.  The wish will come true when the ribbon wears away and falls off.  I'm no good at tying knots, so mine came undone quickly - does that mean they'll be granted sooner?

Ribbonswishes

One of the wishes I put in the wall?  "I wish I knew".

Posted June 23, 2010

introspection, or explaining yourself

Two things I read in the Sunday NY Times Book Review:

"One of the things I've learned from writing profiles of larger-than-life people... is that they're not especially introspective.  Maybe introspection bogs them down; it's just a neurotic, pointless use of their creative energy."

and

"The only thing universal in communication is our inability to say exactly what we mean."

So then, what drives us? For me, as a writer and as a strategist who tries to help brands make stuff, I think I have some desire to explain: to explain the world around me, to explain other people to still other people.  I like the art of telling that story, the way people appear to feel more enlightened, and the occasional triumph of making a client or a reader like my characters, even if they don't quite relate to them. 

[And yet, personally, there is nothing I hate more than explaining myself.]

An always fun blog, You Are Not So Smart, addresses some of this in a post entitled The Perils of Introspection.  Introspection, explaining yourself, is a lot like cultural criticism - you can make up anything you want that makes you seem smart, and makes sense to the reader. And this is where we get into trouble - we ask people why they did something, and then we're not satisfied with the answers.  Then the realization begins to dawn that we're not satisfied with the answer because we know it is a post hoc rationalization, not a candid snapshot of the fleeting urge that inspired the action.  That a 'true' answer is impossible to give becomes the questioner's problem - it's your fault for asking.

I came across this post through a Twitter RT that observed:

Picture_1

Fair enough - I prefer observed behavior, too.  I suppose it's why I'd rather explore ideas and actions and even fictions and see if there are places where I begin to apprehend pieces of myself through those ideas/actions/fictions (but am totally happy even if I do not), than explore myself, which more and more I feel is unknowable.  But I also suspect I prefer observed behavior, and then games, narratives, fictions, because... well because they're fun.  A lot more fun than figuring out what my personal brand is and trying to project that consistently.  I'm not consistent.  I'm a person.  You want consistency?  Good luck with that.

Nevertheless, we can't help but ask the questions why? and how?  We are not satisfied with what happened, we need to understand how what happened came to pass.  And, no matter how fun it may be, observed behavior won't tell you that.  Planners and anthropologists who prefer observed behavior over self-reported behavior or opinions or rationalizations don't stop at the observation; they have a narrative to construct.  In the end, they are simply imposing their own rationalizations on the narrative of behavior, rather than letting the person enacting the behavior take a crack at it.

What's an example?  I sat in a kitchen one morning and watched a woman do her usual rounds on the internet.  She checked her email - and by that I mean she opened up a window with her email in it, scrolled through the inbox and only opened things that interested her.  She didn't open anything else, but she didn't really delete anything either.  Then she moved on to her browser, which opens up in something fairly generic - MSN or AOL or something - and she clicked on a few articles.  The articles were either celebrity gossip (and only A-list celebs, she skipped anything about Jersey Shore or Real Housewives, preferring something about Brangelina) or recipes (only clicking on food-related posts that had pretty pictures next to them).  Then she typed facebook into the URL (she pronounced it "earl") bar and checked out the newsfeed.  A friend had posted new pictures; she looked at them.  She commented on one, "You look HOTT in that dress!" and liked another one, a picture of her friend's toddler with a puppy.

That's what she did.  Now, why did she do it?  Her answers would include things like, "I have to figure out what to make for dinner so I'm looking for recipes" or "I like to get a good deal; I'm a savvy shopper" or "I think Brad Pitt is hot" or "I like to keep up with my friends; this helps us stay in touch".  Her answers don't strike me as untrue, they're just ... pedestrian.

My best answer:  she looked at things that appealed to her.  She commented on things that she wanted to comment on.  She ignored the rest.  "But what made something appealing or worth commenting on?" a client or planner might ask.  The absolute, bare bones truth: I don't know, and beyond "liking" things, she doesn't either - based entirely on observation I would say she likes likable stuff: sales on shoes, cute things, food porn, incredibly attractive people, and her friends.  And so the client will go off and brief a creative agency to make more things that stimulate that part of our brains that is attracted to attractive stuff.  

But wait a minute.  Let's get down to brass tacks: the client or planner doesn't really care about any of that.

What they really want to know is:  How much of what she responded to is idiosyncratic to her and how much of it is universal? That's the hidden question - because if it's universal, then we can mass produce it, and if we can mass produce it, we can monetize, and if we can monetize it we can all get rich and go sailing.

My constant worry, both as a brand strategist and as a complex human being ("I am large, I contain multitudes"), is that by nailing something down with a what AND a why, we are missing the 'that' of it.  We are forcing people to be as limited as the brands we peddle - to lack dimension and dynamism.  We want people to be predictable so we can feel reassured, in command.  But we take no time to appreciate the fact of the behavior, the nature of a choice, the quality of a response.  We want to flip it over and look at its underbelly or cut it open and sift through its guts, and well, that's just rude.

Personal Interlude:

I once lived with a man; after two years together we broke up, and I took myself on holiday to New York.  My things were still in the apartment in Los Angeles, packed in boxes, waiting for me to drive them away.  He called me while I was gone, asked me to account for everything I'd done and who I was with. "I need you to reassure me," he said, plaintively, into the phone.  My temper flashed.  How dare he demand reassurance from me!  I no longer owed him consistency or commitment or congruence.  I could fairly run amok if the spirit moved me.  I spent the night with an old boyfriend.  I did not do it to spite my freshly minted ex.  I did not do it because I wanted to be with someone, or because I was promiscuous, or because I was drunk, or because of anything, really.  I slept with that old boyfriend, because I liked sleeping with him.  It felt good, and it was right there in front of me.  All my ex ever wanted from me in that relationship was reassurance:  reassurance that I wouldn't leave him, that I wouldn't change, that I wouldn't turn out to be something else.  But he'd constructed a very small box, a box so small that I would have no choice but to escape.  And so I did.  A fine pair: a man who wants to nail someone down, and a woman who refuses to be confined.

Back to my real point:

To quote someone who hates me:  "Nothing happens for a reason."  I wonder what would happen if planners and brands and movie studios and fashion designers and journalists and whoever all just embraced the notion that 97% of what we do can be chalked up to "It seemed like a good idea at the time."  How would this influence the way we construct ideas and things?

Posted June 22, 2010

it's the little things that make culture

Micro-behavior - what you might think of as baby steps - is, I believe, at the heart of culture.

Witness Facebook: you create a profile. You add friends. You post updates. You add photos. You tag yourself. You write on people's walls. They do the same stuff, with you. It creates a sense of community.

Then add the much-maligned "Like" button. That there is no "Hate" or "Ambivalence" button speaks to the kind of culture that Facebook wanted to cultivate. You can comment, you can reply, you can like things. Save your hate for someplace else. The comments section on Gothamist or Gawker, for instance.

Now add games. And games that don't do much, too. Farmville, CafeWorld, Mafia Wars - these games are grinds, repetitive activities aimed at adding life and points to your coffers. In a MMOG you'd be able to use health/points/coin to do cool stuff and level up. In casual gaming, you just accumulate and spend, and level up by completing more and more tasks. But in these games, they are seen as goals, or challenges, or opportunities.

One way to level up is to have friends. Cooperating with and helping others by giving them things you have a surplus of, sharing useful information, or doing some work on their behalf - these are tasks you are encouraged to engage in because it helps you level up... but it also helps your friends level up.

The games are like - in fact much of the ecosystem of Facebook is like - a more mutually beneficial form of parallel play. Toddlers do this - they are not yet socially sophisticated enough to really interact, so they engage in similar play near each other.

We see this out in the real world, grown men and women at parties with a cocktail in one hand and an iPhone in the other, rapidly scrolling through their tweets, texts and email to see if maybe there isn't some little tidbit that can be transformed into a bon mot (or just as likely, whether there isn't someplace cooler to be).

Casual gaming and social networks can be a little more robust on the interactivity metric - people actually say things to each other and are mutually reinforcing in a more direct way (this may have to do with the fact that toddlers aren't on Facebook).

In focus groups, something I used to do a lot of, you would put a half dozen strangers in the room and you could conduct little social experiments on them. The simplest was setting the tone for the discussion - the person who runs the room can decide (and really, must decide) who is running the session (hint: it's the moderator) and how it will be run. A focus group can be serious, playful, collaborative, creative, didactic, conversational, rational, pragmatic, confrontational. Anything, really. Depends on the people, and the skill of the person running the show.

My mother used to volunteer in the classroom and was a big believer that people live up to expectations - if you expect a kid to be a loser and disruptive, he will be; if you expect a kid to be polite and smart, he will be. I found the same to be true in focus groups - I could get people who would insist they were not creative or didn't think about certain topics to be creative and to think about those topics.

But my favorite experiment was when I had a racist in a mixed-race focus group. I was in Charlotte, North Carolina, talking about science fiction. There were two black women, and 4 white women in the group. They were roughly the same age, and they all liked the same TV shows. One of the women was clearly uncomfortable with being in the room with black people. I wasn't going to let racism be a factor in my focus group, so I changed the exercises to pair people up to work together. And I made sure that my racist had to work with both of the black women.

Now, this was the South, after all, and a lady is a lady. There was NO WAY she was going to behave badly. She was going to be polite. And because we were talking about TV and I was cracking jokes and everyone was talking about how hot that Agent Mulder is, even my racist had to give in and have a good time with everyone. I wondered, at the end of the night, how she would describe her experience when she got home. And then I realized it didn't matter - this two hour session had changed this woman's life in a small way. She had been forced to do something the other cultures she engages with don't force her to do - she had to be nice and cooperative and equal to a black person.

People want to belong. People want to feel accepted. In the currency of Facebook and Farmville, belonging and acceptance are about sharing - sharing status updates, pictures, articles, and even 'work'. It doesn't require a conversion moment, or a major investment of time. The culture emerges gradually, and is defined by the structure of the 'place' and by the people in it. Culture comes from 'micro-behaviors' - colloquialisms, accents, stories, ingredients and spices, colors and materials. It comes from language, and it comes from tone, and it comes from the small things we do everyday with each other. You get back what you put in.

Posted June 18, 2010

solemn v. serious

If you haven't seen Paula Scher give her 'solemn v. serious' TED talk you absolutely must.  In it she talks about the way that something serious (ambitious, exciting, new) can morph into something solemn (repetitive, ceremonial, dull), and the challenge of continuing to pursue the serious over the solemn.

I was sitting in City Hall Park last night after seeing the A-Team (they fly a tank - I have nothing more to say on the matter), and talking to a friend.  He told me that in his own art-making, he tries to focus on really loving the process of making it, and not worrying as much about what becomes of the final product.  You can't control it once it's out of your hands, you just have to begin again, on a new thing, and continue to find ways to love the process of getting there.

Anyway, I know we all think OK Go are amazing makers of videos - some think their videos outstrip their songs - but I want to go a step farther.  I think OK Go embody Paula Scher's idea about seriousness, and my friend's idea about loving the process.  The question is, can their earnestness and craft in making these videos go on ad infinitum, or will they ever simply become solemn.

I suppose this also goes back to Ze Frank's talk at Internet Week - is authenticity and sincerity scaleable?  

Posted June 15, 2010

"Specialization is for Insects"

smart thinking, especially about new ideas about the roles within communications agencies - no more two teams of two (brand planner & connections planner + art director & copywriter) instead a team of three (Interactive Artist, Story Architect, Engagement Strategist). would have loved to see it presented.  if you can't see the embedded presentation below, you can always go here.

<div style="width:425px" id="__ss_4447997"><strong style="display:block;margin:12px 0 4px">Shaken, not stirred - the new world of strategy</strong></object><div style="padding:5px 0 12px">View more presentations from Francois Grouiller.</div></div>

Posted June 14, 2010